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blind 911 operator wins disability suit settlement

Andrew Thurston first began his career as a 911 operator in 2007. By all accounts he performed his job well with a modified computer system. However, when Ingham County switched computer systems, the county refused to provide accommodations for the new system.

Instead, Ingham County subjected Andrew to hyper scrutiny and used the mistakes that were occurring as a result of their failure to provide disability accommodations for the new system to terminate Andrew.

Fett Law brought a disability discrimination and failure to accommodate disability lawsuit against Ingham County on Andrew’s behalf. We would not back down, but neither would Andrew. He forcefully and convincingly pushed back against Ingham County’s claim that the county could not provide an accommodation to enable him to continue to perform the roll of a 911 operator.

Faced with economic damages alone totally over $1.2 million, it was Ingham County who backed down and agreed to a confidential settlement.